Starting today, July 12, 2023, we are partnering and transitioning to using an external tiffin delivery company to deliver our tiffins to our clients. As our client base is growing we want our staff to focus on keeping the quality and taste of the food consistent with our previously held tasty standards you’ve come to love and cherish.

 

We are working very hard to ensure your meals reach you in a timely manner. Please bear with us and thank you all so much for your continuous support, understanding and cooperation, as we go through this transitionary period.

 

Additionally - 

Since we will not be carrying out delivery on our own, from within our small staff, it is crucial that we have all client correct address information/confirmations/corrections/adjustments, etc. relayed to us by you, in good time. Please note: for ANY changes or orders you need to place for the next day, we need to have it communicated to us by 2 PM, daily, via EMAIL only.

 

We have been receiving a lot of emails/texts/calls after work hours (after 6pm), some even in the middle of the night requesting changes for the next day. Please note, while we would like to accommodate these requests, we too have a cut-off time to send information further to the delivery company so they can effectively organize and arrange for timely deliveries of all the tiffins for the next day.

 

Therefore, it is so important that you kindly adhere to the daily deadline of 2 PM to have your requests in place.

 

For example:

 

- All orders/changes placed BEFORE 2 PM, will be processed and delivered the next business day.

e.g. Order placed on Monday 12:52 PM, will be delivered on Tuesday.

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 - All orders/changes placed AFTER 2 PM, will be processed and delivered the following business day.

e.g. Order placed on Monday 5:23 PM, will be delivered on Wednesday

 

We will be closely monitoring this transitionary period and the new delivery system and will do our best to keep you updated via our social media platforms and website. Please bear with us as we work hard to make this a smooth experience for all parties concerned.

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- Bamon's Kitchen Team